Terms of service

Last updated: December 21, 2025

These Terms of Service (“Terms”) govern your use of the Imperial Aroma website (“Site”) and any purchase made through imperialaroma.com. By accessing or using the Site, or by placing an order, you agree to be bound by these Terms.

About Us

Imperial Aroma is an online fragrance retailer managed by Nimaas Global LLC (“we,” “us,” or “our”).

For questions or support, contact us at help@imperialaroma.com.

 

Eligibility

By using this Site, you confirm that:

  • You are at least 18 years old, or have the consent of a legal guardian
  • All information provided during checkout is accurate, complete, and current

 

Products & Authenticity

  • We sell fragrances and related products, including alcohol-based perfumes
  • We strive to display product descriptions, images, and packaging details as accurately as possible; however, variations may occur due to screen settings or manufacturer updates
  • Unless explicitly stated otherwise, all products are sold as new

 

Pricing, Promotions & Taxes

  • All prices are listed in USD
  • Prices, promotions, and product availability are subject to change without notice
  • Applicable sales tax is calculated at checkout based on your shipping address
  • Promotional codes must be applied at checkout and cannot be applied retroactively

 

Order Acceptance & Cancellation

  • Submitting payment does not guarantee order acceptance
  • We reserve the right to cancel or refuse any order due to reasons including, but not limited to, suspected fraud, inventory limitations, pricing errors, address issues, or violations of these Terms
  • If an order is canceled after payment is received, a refund will be issued to the original payment method

Cancellation requests must be sent to help@imperialaroma.com as soon as possible.
Once an order has entered processing or has shipped, cancellation may not be possible.

 

Shipping & Delivery

  • Shipping and delivery timeframes are estimates and are not guaranteed
  • Risk of loss and title to products pass to the customer upon carrier acceptance, to the extent permitted by law
  • Due to alcohol content, some fragrances may be subject to carrier handling or transportation restrictions

For full shipping details, please review our Shipping Policy.

 

Returns & Refunds

All returns and refunds are governed by our Refund & Return Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy, including eligibility requirements and return conditions.

 

Email & SMS Communications

If you opt in to receive email or SMS communications:

  • You may receive order updates, service-related notifications, and promotional messages
  • You may opt out at any time by using the unsubscribe link or contacting customer support

 

Prohibited Use

You agree not to:

  • Use the Site for unlawful or unauthorized purposes
  • Attempt to disrupt, exploit, or interfere with the Site or its security
  • Copy, reproduce, or use our content or branding without permission
  • Make fraudulent purchases or engage in abusive chargeback behavior

 

Intellectual Property

All content on this Site, including text, images, logos, product descriptions, and design elements, is owned or licensed by Imperial Aroma and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

 

Disclaimer of Warranties

The Site and all products are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

We do not guarantee that:

  • The Site will be uninterrupted or error-free
  • Products will meet individual scent preferences, as fragrance performance may vary based on personal body chemistry and usage

 

Limitation of Liability

To the fullest extent permitted by law, Imperial Aroma and Nimaas Global LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or purchase of products.

 

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Nimaas Global LLC is registered, without regard to conflict-of-law principles.

 

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective once posted on the Site.

 

Contact Us

If you have any questions regarding these Terms of Service, please contact us at: help@imperialaroma.com