Privacy policy

Last updated: December 21, 2025

Imperial Aroma, managed by Nimaas Global LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from imperialaroma.com.

 

Information We Collect

When you browse or make a purchase on our website, we may collect the following information:

• Personal and contact details (such as name, email address, and phone number)

• Shipping and billing address

• Order information (products purchased, order history, timestamps)

• Device and usage data (IP address, browser type, cookies, and similar technologies)

• Customer support communications

Payment information is processed securely by Shopify and our payment service providers. We do not store full credit or debit card numbers.

 

How We Use Your Information

We use your information to:

• Process payments and fulfill orders

• Provide customer service and respond to inquiries

• Send order-related communications (order confirmation, shipping updates, etc.)

• Prevent fraud and maintain the security of our website

• Improve website functionality and customer experience

• Send marketing communications, where you have opted in (you may opt out at any time)

 

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functions such as cart and checkout

• Analyze site traffic and performance

• Support advertising and marketing efforts (including platforms such as Meta, TikTok, or Google, where applicable)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing of Information

We may share your information with trusted third parties only as necessary to operate our business, including:

• Shopify (our e-commerce platform)

• Payment processors

• Shipping and fulfillment partners

• Email and SMS communication tools (if used)

• Analytics and advertising platforms (if enabled)

Imperial Aroma does not sell personal information in the traditional sense. However, certain advertising activities may be considered “sharing” under applicable privacy laws.

Data Retention

We retain personal information only as long as necessary to:

• Provide our services

• Comply with legal, tax, and regulatory obligations

• Resolve disputes and enforce our policies

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information (subject to legal exceptions)

• Opt out of marketing communications

To exercise your rights, please contact us at help@imperialaroma.com.

 

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is completely secure, we take appropriate measures to safeguard your data.

Children’s Privacy

Imperial Aroma does not knowingly collect personal information from children under the age of 13.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: help@imperialaroma.com